Refund policy
We accept unworn mailed out returns within 14 days of receipt of your items. Please ship back your item(s) in the original packaging. All sale and clearance items are considered final sale and are not eligible for returns or exchanges.
Please complete this form and include it with your return or exchange shipment.
We'll refund your credit card within 3 business days of receiving your unworn merchandise. Please include a telephone number where you can be reached as we do not keep personal information on file, and in case we have any questions. Please allow 7-10 days for the credit to post, as individual banks will vary on how quickly your refund is posted.
Return shipping is the customer’s responsibility unless we have made the error.
In the event of a problem, please contact our store at (901) 323-2616 and we will promptly resolve any issues.
Ship your new, unworn items back to us in their original packaging via UPS, USPS, or FedEx to:
Kaufman Shoes
Attn: Internet Returns
6515 Poplar Avenue, Suite 101
Memphis, TN 38119
Attn: Internet Returns
6515 Poplar Avenue, Suite 101
Memphis, TN 38119